RETURN PRODUCT AFTER TRIAL PERIOD

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]

Dear [NAME, ex. John Smith],

I would like to thank you for granting us the opportunity try your [PRODUCT(S), ex. Powerline Accounting Software Package] for a trial period. After careful consideration, we have determined that [REASON FOR RETURN, ex. the software is not suitable for our unique type of business, which demands simultaneous use of FIFO, LIFO and specific identification inventory accounting regimes].

I regret, therefore, that we must ask for a return. [STATE HOW PRODUCT(S) WILL BE RETURNED, ex. I have enclosed the software and documentation.] {STATE HOW YOU WOULD LIKE CREDIT, IF ANY, TO BE HANDLED, ex. Please forward a refund check to us at your earliest convenience.}

Thanks again.

Sincerely,

[YOUR NAME, ex. Jill Jones]

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